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Question 20 - MB-920 discussion

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A company plans to purchase Dynamics 365 Finance.

The company has customers who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.

The company needs to proactively communicate with customers, collect unpaid accounts receivables, and prevent new sales until past due invoices are paid.

You need to recommend solutions to facilitate communication and collections.

Which three options should you recommend? Each answer represents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Open sales orders report

Answers
A.

Open sales orders report

B.

Payment journals

Answers
B.

Payment journals

C.

Stop customer

Answers
C.

Stop customer

D.

Customer statements

Answers
D.

Customer statements

E.

Collection letter

Answers
E.

Collection letter

Suggested answer: C, D, E

Explanation:


Reference: https://docs.microsoft.com/en-us/dynamics365/business-central/receivables-how-block-customers

https://docs.microsoft.com/en-us/dynamics365/business-central/receivables-collect-outstanding-balances

asked 05/10/2024
Dustin Sickle
31 questions
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