You have a Microsoft 365 E5 subscription that contains a user named User1 and uses Microsoft
Intune Suite.
You use Microsoft Intune to manage devices.
You have a device named Device1 that is enrolled in Intune.
You need to ensure that User1 can use Remote Help from the Intune admin center for Device1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Question

You have a Microsoft 365 E5 subscription that contains a user named User1 and uses Microsoft

Intune Suite.

You use Microsoft Intune to manage devices.

You have a device named Device1 that is enrolled in Intune.

You need to ensure that User1 can use Remote Help from the Intune admin center for Device1.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Sundarrajan Mugunthan · Accepted Answer

Deploy the Remote Help app to Device1.

Sundarrajan Mugunthan · Accepted Answer

Assign the Help Desk Operator role to User1.

Sundarrajan Mugunthan · Accepted Answer

Assign the Remote Help add-on license to User1.

Sundarrajan Mugunthan · Answer

Assign the Intune Administrator role to User1.

Sundarrajan Mugunthan · Answer

Assign a Microsoft 365 E5 license to User1.

Sundarrajan Mugunthan · Answer

Rerun device onboarding on Device1.

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