You are the Microsoft 365 administrator for a company.
A user experiences an issue with SharePoint Online.
You need to resolve the issue.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

Question

You are the Microsoft 365 administrator for a company.

A user experiences an issue with SharePoint Online.

You need to resolve the issue.

Which two options can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Siphiwe Soldat · Accepted Answer

Contact Microsoft technical support by telephone.

Siphiwe Soldat · Accepted Answer

Create a new service request from the Microsoft 365 admin center.

Siphiwe Soldat · Answer

Go to the SharePoint admin center and create a support request.

Siphiwe Soldat · Answer

Create a service request from the SharePoint portal.

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