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Question 34 - PL-900 discussion

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DRAG DROP

You need to build a Power Virtual Agents chatbot for a company.

Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 34
Correct answer: Question 34

Explanation:

Box 1: Trigger Phrase

A trigger phrase is a phrase that a customer enters in the chat window to start a conversation with the bot. Once the conversation is started, the conversation follows the path you define. You can specify more than one trigger phrase for a topic.

Box 2: Variable

Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the conversation. Box 3: Entity

An entity can be viewed as an information unit that represents a certain type of a real-world subject, like a phone number, zip code, city, or even a person's name.

Reference:

https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics

https://docs.microsoft.com/en-us/power- virtual-agents/authoring-variables

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

asked 05/10/2024
Sorin Craia
39 questions
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