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Question 62 - PL-900 discussion
DRAG DROP
A customer service manager runs a call center and support portal for customers seeking assistance.
The customer service manager learns customers are unhappy with support by reading reviews online, which has become a time-consuming task.
The customer service manager has the following requirements:
* Any negative reviews are automatically identified.
* Any negative review should generate an email notification to the customer service manager.
You need to identify the components to create a solution.
What should you identify to meet the requirements? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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