Vanessa is attempting to log into the Gaia Web Portal. She is able to login successfully. Then she tries the same username and password for SmartConsole but gets the message in the screenshot image below. She has checked that the IP address of the Server is correct and the username and password she used to login into Gaia is also correct.
What is the most likely reason?

Question

Vanessa is attempting to log into the Gaia Web Portal. She is able to login successfully. Then she tries the same username and password for SmartConsole but gets the message in the screenshot image below. She has checked that the IP address of the Server is correct and the username and password she used to login into Gaia is also correct.

What is the most likely reason?

Khaled Mohamed Abdraboh Metwalli · Accepted Answer

Check Point Management software authentication details are not automatically the same as the Operating System authentication details. Check that she is using the correct details.

Khaled Mohamed Abdraboh Metwalli · Answer

Check Point R80 SmartConsole authentication is more secure than in previous versions and Vanessa requires a special authentication key for R80 SmartConsole. Check that the correct key details are used.

Khaled Mohamed Abdraboh Metwalli · Answer

SmartConsole Authentication is not allowed for Vanessa until a Super administrator has logged in first and cleared any other administrator sessions.

Khaled Mohamed Abdraboh Metwalli · Answer

Authentication failed because Vanessa's username is not allowed in the new Threat Prevention console update checks even though these checks passed with Gaia.

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(1)

Related questions

Question 133 - 156-215.81 discussion

Suggested answer: B

0 comments