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Question 31 - SPLK-1005 discussion

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In case of a Change Request, which of the following should submit a support case for Splunk Support?

A.

The party requesting the change.

Answers
A.

The party requesting the change.

B.

Certified Splunk Cloud administrator.

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B.

Certified Splunk Cloud administrator.

C.

Splunk infrastructure owner.

Answers
C.

Splunk infrastructure owner.

D.

Any person with the appropriate entitlement

Answers
D.

Any person with the appropriate entitlement

Suggested answer: D

Explanation:

In Splunk Cloud, when there is a need for a change request that might involve modifying settings, upgrading, or other actions requiring Splunk Support, the process typically requires submitting a support case.

D . Any person with the appropriate entitlement: This is the correct answer. Any individual who has the necessary permissions or entitlements within the Splunk environment can submit a support case. This includes administrators or users who have been granted the ability to engage with Splunk Support. The request does not necessarily have to come from a Certified Splunk Cloud Administrator or the infrastructure owner; rather, it can be submitted by anyone with the correct level of access.

Splunk Documentation

Reference:

Submitting a Splunk Support Case

Managing User Roles and Entitlements

asked 10/10/2024
Alex Amponsah
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