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Which type of query must be configured when setting up the Spam Quarantine while merging notifications?
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Question 95 - 300-720 discussion

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An organization wants to designate help desk personnel to assist with tickets that request the release of messages from the spam quarantine because company policy does not permit direct end-user access to the quarantine. Which two roles must be used to allow help desk personnel to release messages while restricting their access to make configuration changes in the Cisco Secure Email Gateway? (Choose two.)

A.

Administrator

Answers
A.

Administrator

B.

Help Desk User

Answers
B.

Help Desk User

C.

Read-Only Operator

Answers
C.

Read-Only Operator

D.

Technician

Answers
D.

Technician

E.

Quarantine Administrator

Answers
E.

Quarantine Administrator

Suggested answer: B, E

Explanation:

All users with administrator privileges can change spam quarantine settings and view and manage messages in the spam quarantine. You do not need to configure spam quarantine access for administrator users.

If you configure access to the spam quarantine for users with the following roles, they can view, release, and delete messages in the spam quarantine:

-Operator

-Read-only operator

-Help desk user

-Guest

-Custom user roles that have spam quarantine privileges

These users cannot access spam quarantine settings.

https://www.cisco.com/c/en/us/td/docs/security/esa/esa14-0/user_guide/b_ESA_Admin_Guide_14-0/b_ESA_Admin_Guide_12_1_chapter_0100000.html?bookSearch=true#con_1624156

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asked 10/10/2024
Máté Montvai
36 questions
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