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Question 115 - 300-720 discussion

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The CEO added a sender to a safelist but does not receive an important message expected from the trusted sender. An engineer evaluates message tracking on the Cisco Secure Email Gateway appliance and determines that the message was dropped by the antivirus engine. What is the reason for this behavior?

A.

The sender is included in an ISP blocklist

Answers
A.

The sender is included in an ISP blocklist

B.

Administrative access is required to create a safelist.

Answers
B.

Administrative access is required to create a safelist.

C.

The sender didn't mark the message as urgent

Answers
C.

The sender didn't mark the message as urgent

D.

End-user safelists apply to antispam engines only.

Answers
D.

End-user safelists apply to antispam engines only.

Suggested answer: D

Explanation:

The reason why the CEO did not receive an important message expected from a trusted sender after adding them to a safelist is because end-user safelists apply to antispam engines only. End-user safelists are lists of sender addresses or domains that end users can create and manage through their quarantine accounts or email clients. End-user safelists allow end users to accept or exempt messages from certain senders or domains from being identified as spam by the antispam engines.

However, end-user safelists do not affect other filtering engines such as antivirus, outbreak filters, or content filters. Reference = User Guide for AsyncOS 12.0 for Cisco Email Security Appliances - GD (General Deployment) - Safelists and Blocklists [Cisco Secure Email Gateway] - Cisco

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asked 10/10/2024
MC Chrys Darcy MASSALA MPIKA
34 questions
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