An end user at a remote site is trying to initiate an Ad Hoc conference call to an end user at the main site. The conference receives an error message on the phone: Cannot complete conference call.
What is the cause of the issue?

Question

An end user at a remote site is trying to initiate an Ad Hoc conference call to an end user at the main site. The conference receives an error message on the phone: Cannot complete conference call.

What is the cause of the issue?

Brandon O'Driscoll · Accepted Answer

The transcoder resource is missing.

Brandon O'Driscoll · Answer

The remote phone does not have the conference feature assigned

Brandon O'Driscoll · Answer

A software conference bridge is not assigned.

Brandon O'Driscoll · Answer

A Media Termination Point is missing.

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