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Question 39 - NSE6_FSR-7.3 discussion

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Which three activities can be achieved using the FortiSOAR queue and shift management feature? (Choose three)

A.

Initiate shift handovers

Answers
A.

Initiate shift handovers

B.

Designate a coordinator to monitor queues and shifts

Answers
B.

Designate a coordinator to monitor queues and shifts

C.

Generate shift leads and shift members

Answers
C.

Generate shift leads and shift members

D.

Set up queue meeting rooms

Answers
D.

Set up queue meeting rooms

E.

Create queue rules based on matching conditions

Answers
E.

Create queue rules based on matching conditions

Suggested answer: A, C, E

Explanation:

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times.

asked 12/10/2024
Andrea Marini
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