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Question 29 - C_SIGPM_2403 discussion

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What are the key components of a customer journey? Note: There are 3 correct answers to this question.

A.

Product features

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A.

Product features

B.

Touchpoints & Painpoints

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B.

Touchpoints & Painpoints

C.

Persona

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C.

Persona

D.

Steps & Stages

Answers
D.

Steps & Stages

E.

Market segments

Answers
E.

Market segments

Suggested answer: B, C, D
asked 31/10/2024
Ray Hampson II
34 questions
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