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Question 33 - C_SIGPM_2403 discussion

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What does a good customer experience have an influence on? Note: There are 3 correct answers to this question.

A.

Customer loyalty

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A.

Customer loyalty

B.

Brand status

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B.

Brand status

C.

Legal compliance

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C.

Legal compliance

D.

Customer service costs

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D.

Customer service costs

E.

Cross & upselling

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E.

Cross & upselling

Suggested answer: A, B, D
asked 31/10/2024
Jordi Nogués
37 questions
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