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Question 131 - CCAK discussion

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In cloud computing, which KEY subject area relies on measurement results and metrics?

A.

Software as a Service (SaaS) application services

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A.

Software as a Service (SaaS) application services

B.

Infrastructure as a Service (IaaS) storage and network

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B.

Infrastructure as a Service (IaaS) storage and network

C.

Platform as a Service (PaaS) development environment

Answers
C.

Platform as a Service (PaaS) development environment

D.

Service level agreements (SLAs)

Answers
D.

Service level agreements (SLAs)

Suggested answer: D

Explanation:

SLAs in cloud computing define performance metrics and uptime commitments, making them crucial for monitoring and measuring service delivery against predefined benchmarks. Metrics from SLAs help in tracking service performance, compliance with contractual obligations, and cloud service provider accountability. ISACA's CCAK outlines the importance of SLAs for cloud governance and risk management, as they provide a measurable baseline that informs cloud audit activities (referenced in CCM under Governance, Risk, and Compliance - GOV-05).

asked 17/11/2024
Nito Nobel
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