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Question 731 - CLF-C01 discussion

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A company wants to offer direct phone and chat channels for customer service. The company needs a pay-as-you-go solution that remote customer service agents can use to create and manage voice and chat contact flows.

Which AWS service will meet these requirements?

A.
Amazon EventBridge (Amazon CloudWatch Events)
Answers
A.
Amazon EventBridge (Amazon CloudWatch Events)
B.
Amazon Connect
Answers
B.
Amazon Connect
C.
Amazon Cognito
Answers
C.
Amazon Cognito
D.
AWS Direct Connect
Answers
D.
AWS Direct Connect
Suggested answer: B
asked 16/09/2024
Christie Clark
40 questions
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