You are helping an onsite network technician bring up an Aruba 9004 gateway with ZTP for a branch office The technician was to plug in any port for the ZTP process to start Thirty minutes after the gateway was plugged in new users started to complain they were no longer able to get to the internet. One user who reported the issue stated their IP address is 172.16 0.81 However, the branch office network is supposed to be on 10.231 81.0/24.
What should the technician do to alleviate the issue and get the ZTP process started correctly?

Question

You are helping an onsite network technician bring up an Aruba 9004 gateway with ZTP for a branch office The technician was to plug in any port for the ZTP process to start Thirty minutes after the gateway was plugged in new users started to complain they were no longer able to get to the internet. One user who reported the issue stated their IP address is 172.16 0.81 However, the branch office network is supposed to be on 10.231 81.0/24.

What should the technician do to alleviate the issue and get the ZTP process started correctly?

ftere yagoglu · Accepted Answer

Move the cable on the gateway from port G0/0V1 tc port G0 0.0

ftere yagoglu · Answer

Turn off the DHCP scope on the gateway, and set DNS correctly on the gateway to reach Aruba Activate

ftere yagoglu · Answer

Move the cable on the gateway to G0/0/1. and add the device's MAC and Serial number in Central

ftere yagoglu · Answer

Factory default and reboot the gateway to restart the process.

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