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Question 159 - CRCM discussion

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During a EFT, if the institution determines that no error has occurred or that an error occurred in a manner or amount different than the alleged error, it:

A.
Must notify the consumer in writing of the date and amount of the debit to account and the fact that the institution will continue to honor checks and preauthorized transfers payable to third parties for seven business days
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A.
Must notify the consumer in writing of the date and amount of the debit to account and the fact that the institution will continue to honor checks and preauthorized transfers payable to third parties for seven business days
B.
Must promptly provide on request copies of documentation on which institution relied on to determined that no error occurred
Answers
B.
Must promptly provide on request copies of documentation on which institution relied on to determined that no error occurred
C.
Must pay only items that the institution would have paid if the provisionally credited funds had not been debited
Answers
C.
Must pay only items that the institution would have paid if the provisionally credited funds had not been debited
D.
Any of these
Answers
D.
Any of these
Suggested answer: A, B, C
asked 16/09/2024
Sushil Karki
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