The “Single Button Press-Park Pickup” feature, new in Aura® 7.x, combines Call Park and Call Pickup functionalities to achieve a better user experience.
Which three statements about this feature are correct? (Choose three.)

Question

The “Single Button Press-Park Pickup” feature, new in Aura® 7.x, combines Call Park and Call Pickup functionalities to achieve a better user experience.

Which three statements about this feature are correct? (Choose three.)

VEDA VIKASH Matam Shashidhar · Accepted Answer

Members can answer parked calls simply by pressing their call-park button.

VEDA VIKASH Matam Shashidhar · Accepted Answer

The parked call triggers call pickup alerting to all members of their pickup group.

VEDA VIKASH Matam Shashidhar · Accepted Answer

With a single button press, users can pick up calls parked by another team member.

VEDA VIKASH Matam Shashidhar · Answer

The “Allow parked Calls to be picked up Inside Pickup Group” feature can be changed anytime.

VEDA VIKASH Matam Shashidhar · Answer

A user delegates a call to other team members simply by parking the call.

Question list

List of questions

Question 1

(0)

Question 2

(0)

Question 3

(0)

Question 4

(0)

Question 5

(0)

Question 6

(0)

Question 7

(0)

Question 8

(0)

Question 9

(0)

Question 10

(0)

Related questions

Question 20 - 7120X discussion

Suggested answer: B, C, E

0 comments