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Question 31 - 71800X discussion

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In CTI, which parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party?

A.
Automatic Number Identification (ANI)
Answers
A.
Automatic Number Identification (ANI)
B.
Calling Number Delivery (CND)
Answers
B.
Calling Number Delivery (CND)
C.
Dialled Number Identification (DNIS)
Answers
C.
Dialled Number Identification (DNIS)
D.
Calling Line Identification (CLID)
Answers
D.
Calling Line Identification (CLID)
Suggested answer: C
asked 16/09/2024
Linda Müller
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