An Avaya IP Office customer wants all incoming calls from the 212 area code to be routed to the Sales hunt group.
To program an Incoming Call Route (ICR) to meet this requirement, which two steps are needed? (Choose two.)

Question

An Avaya IP Office customer wants all incoming calls from the 212 area code to be routed to the Sales hunt group.

To program an Incoming Call Route (ICR) to meet this requirement, which two steps are needed? (Choose two.)

pradeep singh dhesi · Accepted Answer

Select the Receptionist hunt group as the fallback extension

pradeep singh dhesi · Accepted Answer

Add an ICR for Any Voice with the destination of the Sales hunt group

pradeep singh dhesi · Answer

Edit the default ICR Destination to Sales hunt group

pradeep singh dhesi · Answer

Enter 212 in the Incoming Number field

pradeep singh dhesi · Answer

Enter 212 in the Incoming CLI field

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