You have added Power User licenses to a basic configured Avaya IP Office, but when you try to assign these licenses to users, they are grayed out. The licenses are listed as Dormant in the license list.
What is causing this problem?

Question

You have added Power User licenses to a basic configured Avaya IP Office, but when you try to assign these licenses to users, they are grayed out. The licenses are listed as Dormant in the license list.

What is causing this problem?

Aleksandar Burdin · Accepted Answer

There is no Preferred or Server Edition License in your system

Aleksandar Burdin · Answer

The licenses are for a different IP Office system

Aleksandar Burdin · Answer

You have not completed a Save Configuration

Aleksandar Burdin · Answer

The licenses are for a different product

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