Which statement is an example of “Top Down Troubleshooting” with an IP Phone that is not working?

Question

Athabile Landzela · Accepted Answer

Listen for a dial tone, and if not heard, then check for an indicator light where the telephone is connected.

Athabile Landzela · Answer

Check the IP Phone configuration and confirm that the gateway IP address is present.

Athabile Landzela · Answer

Ping the telephone, and if successful, try to call it.

Athabile Landzela · Answer

Swap out the telephone patch cord, and if the telephone boots up, call the telephone.

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