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Question 301 - CLF-C02 discussion

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A company is migrating its data center to AWS. The company needs an AWS Support plan that provides chat access to a cloud sup engineer 24 hours a day, 7 days a week. The company does not require access to infrastructure event management.

What is the MOST cost-effective AWS Support plan that meets these requirements?

A.
AWS Enterprise Support
Answers
A.
AWS Enterprise Support
B.
AWS Business Support
Answers
B.
AWS Business Support
C.
AWS Developer Support
Answers
C.
AWS Developer Support
D.
AWS Basic Support
Answers
D.
AWS Basic Support
Suggested answer: B

Explanation:

AWS Business Support is the most cost-effective AWS Support plan that provides chat access to a cloud support engineer 24/7. AWS Business Support also offers phone and email support, as well as a response time of less than one hour for urgent issues. AWS Business Support does not include access to infrastructure event management, which is a feature of AWS Enterprise Support. AWS Enterprise Support is more expensive and provides additional benefits, such as a technical account manager, a support concierge, and a response time of less than 15 minutes for critical issues. AWS Developer Support and AWS Basic Support do not provide chat access to a cloud support engineer. AWS Developer Support provides email support and a response time of less than 12 hours for general guidance issues. AWS Basic Support provides customer service and account support, as well as access to forums and documentation1

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asked 16/09/2024
as-sordick alidou
34 questions
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