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Question 11 - ARA02 discussion

Report
Export

Which of the following should be covered within the Service Model? (Choose all that apply.)

A.
Exception case handling
Answers
A.
Exception case handling
B.
Technical support for applications
Answers
B.
Technical support for applications
C.
Product support from Blue Prism
Answers
C.
Product support from Blue Prism
D.
Hardware provisioning
Answers
D.
Hardware provisioning
Suggested answer: A

Explanation:

According to the result fromROBOTIC OPERATING MODEL - SS&C Blue Prism, the Service Model foundation covers how to support operational processes while defining the management, reporting, scheduling and referral handling processes for business as usual. Exception case handling is one of the aspects of referral handling, which deals with how to handle exceptions that occur during process execution. Technical support for applications, product support from Blue Prism, or hardware provisioning are part of other foundations such as Technology or Governance.

Reference:ROBOTIC OPERATING MODEL - SS&C Blue Prism

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asked 16/09/2024
Billy Mitchell
29 questions
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