Scenario: A Citrix Administrator gives permissions to team members to access their own admin partition. This will allow them to add resources for different departments and manage them without making changes to the default Citrix ADC partition and configuration.
One team member typing to use the command line interface (CLI) to troubleshoot an authentication issue could NOT use aaad.debug. However, the team member has full permissions on the admin partition.
What can be the cause of this issue?

Question

Scenario: A Citrix Administrator gives permissions to team members to access their own admin partition. This will allow them to add resources for different departments and manage them without making changes to the default Citrix ADC partition and configuration.

One team member typing to use the command line interface (CLI) to troubleshoot an authentication issue could NOT use aaad.debug. However, the team member has full permissions on the admin partition.

What can be the cause of this issue?

Tanvir Anjum · Accepted Answer

The team member does NOT have shell access by design.

Tanvir Anjum · Answer

The team member is NOT using the CLI correctly.

Tanvir Anjum · Answer

The team member needs to troubleshoot the issue from the GUI.

Tanvir Anjum · Answer

The team member does NOT have permission to use the CLI.

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