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Question 197 - 712-50 discussion

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Which of the following methods are used to define contractual obligations that force a vendor to meet customer expectations?

A.
Terms and Conditions
Answers
A.
Terms and Conditions
B.
Service Level Agreements (SLA)
Answers
B.
Service Level Agreements (SLA)
C.
Statement of Work
Answers
C.
Statement of Work
D.
Key Performance Indicators (KPI)
Answers
D.
Key Performance Indicators (KPI)
Suggested answer: B
asked 18/09/2024
Adrien Gallais
38 questions
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