Your customer is receiving reports that their recently updated Google App Engine application is taking approximately 30 seconds to load for some of their users. This behavior was not reported before the update.
What strategy should you take?

Question

Your customer is receiving reports that their recently updated Google App Engine application is taking approximately 30 seconds to load for some of their users. This behavior was not reported before the update.

What strategy should you take?

Joza Pakledinac · Accepted Answer

Roll back to an earlier known good release initially, then use Stackdriver Trace and Logging to diagnose the problem in a development/test/staging environment

Joza Pakledinac · Answer

Work with your ISP to diagnose the problem

Joza Pakledinac · Answer

Open a support ticket to ask for network capture and flow data to diagnose the problem, then roll back your application

Joza Pakledinac · Answer

Roll back to an earlier known good release, then push the release again at a quieter period to investigate. Then use Stackdriver Trace and Logging to diagnose the problem

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