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Question 15 - Professional Cloud DevOps Engineer discussion

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Your company follows Site Reliability Engineering practices. You are the Incident Commander for a new. customer-impacting incident. You need to immediately assign two incident management roles to assist you in an effective incident response. What roles should you assign?

Choose 2 answers

A.
Operations Lead
Answers
A.
Operations Lead
B.
Engineering Lead
Answers
B.
Engineering Lead
C.
Communications Lead
Answers
C.
Communications Lead
D.
Customer Impact Assessor
Answers
D.
Customer Impact Assessor
E.
External Customer Communications Lead
Answers
E.
External Customer Communications Lead
Suggested answer: A, C

Explanation:

https://sre.google/workbook/incident-response/

'The main roles in incident response are the Incident Commander (IC), Communications Lead (CL), and Operations or Ops Lead (OL).'

The Operations Lead is responsible for managing the operational aspects of the incident, such as deploying fixes, rolling back changes, or restoring backups. The External Customer Communications Lead is not a standard role in incident response, but it could be delegated by the Communications Lead if needed.

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asked 18/09/2024
Mustaqueahmed Ghanchibhai
42 questions
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