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Question 106 - Professional Cloud DevOps Engineer discussion

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Your team is writing a postmortem after an incident on your external facing application Your team wants to improve the postmortem policy to include triggers that indicate whether an incident requires a postmortem Based on Site Reliability Engineenng (SRE) practices, what triggers should be defined in the postmortem policy?

Choose 2 answers

A.
An external stakeholder asks for a postmortem
Answers
A.
An external stakeholder asks for a postmortem
B.
Data is lost due to an incident
Answers
B.
Data is lost due to an incident
C.
An internal stakeholder requests a postmortem
Answers
C.
An internal stakeholder requests a postmortem
D.
The monitoring system detects that one of the instances for your application has failed
Answers
D.
The monitoring system detects that one of the instances for your application has failed
E.
The CD pipeline detects an issue and rolls back a problematic release.
Answers
E.
The CD pipeline detects an issue and rolls back a problematic release.
Suggested answer: A, C

Explanation:

The best options for defining triggers that indicate whether an incident requires a postmortem based on Site Reliability Engineering (SRE) practices are an external stakeholder asks for a postmortem and data is lost due to an incident. An external stakeholder is someone who is affected by or has an interest in the service, such as a customer or a partner. If an external stakeholder asks for a postmortem, it means that they are concerned about the impact or root cause of the incident, and they expect an explanation and remediation from the service provider. Therefore, this should trigger a postmortem to address their concerns and improve their satisfaction. Data loss is a serious consequence of an incident that can affect the integrity and reliability of the service. If data is lost due to an incident, it means that there was a failure in the backup or recovery mechanisms, or that there was a corruption or deletion of data. Therefore, this should trigger a postmortem to investigate the cause and impact of the data loss, and to prevent it from happening again.

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asked 18/09/2024
Kevin Klyn
38 questions
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