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Question 18 - CISA discussion

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An IT balanced scorecard is the MOST effective means of monitoring:

A.
governance of enterprise IT.
Answers
A.
governance of enterprise IT.
B.
control effectiveness.
Answers
B.
control effectiveness.
C.
return on investment (ROI).
Answers
C.
return on investment (ROI).
D.
change management effectiveness.
Answers
D.
change management effectiveness.
Suggested answer: A

Explanation:

An IT balanced scorecard is a strategic management tool that aligns IT objectives with business goals and measures the performance of IT processes using key performance indicators (KPIs). It is the most effective means of monitoring governance of enterprise IT, which is the process of ensuring that IT supports the organization's strategy and objectives. Governance of enterprise IT covers aspects such as IT value delivery, IT risk management, IT resource management, and IT performance measurement. An IT balanced scorecard can help monitor these aspects and provide feedback to improve IT governance.Reference:ISACA Frameworks: Blueprints for Success,CISA Review Manual (Digital Version)

asked 18/09/2024
Biagio Masulo
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