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Question 568 - CISA discussion

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When assessing whether an organization's IT performance measures are comparable to other organizations in the same industry, which of the following would be MOST helpful to review?

A.
IT governance frameworks
Answers
A.
IT governance frameworks
B.
Benchmarking surveys
Answers
B.
Benchmarking surveys
C.
Utilization reports
Answers
C.
Utilization reports
D.
Balanced scorecard
Answers
D.
Balanced scorecard
Suggested answer: B

Explanation:

IT performance measures are indicators of how well an organization is achieving its IT goals and objectives. Benchmarking surveys are useful tools for comparing an organization's IT performance measures with those of other organizations in the same industry or sector. Benchmarking surveys can provide insights into best practices, gaps, trends, and opportunities for improvement. IT governance frameworks, utilization reports, and balanced scorecards are not as helpful for comparing IT performance measures across organizations, as they may vary in scope, methodology, and terminology.Reference:IT Resources | Knowledge & Insights | ISACA,CISA Review Manual (Digital Version)

asked 18/09/2024
Ranjan Gupta
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