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Question 1139 - CISA discussion

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Which of the following BEST enables an organization to improve the effectiveness of its incident response team?

A.
Conducting periodic testing and incorporating lessons learned
Answers
A.
Conducting periodic testing and incorporating lessons learned
B.
Increasing the mean resolution time and publishing key performance indicator (KPI) metrics
Answers
B.
Increasing the mean resolution time and publishing key performance indicator (KPI) metrics
C.
Disseminating incident response procedures and requiring signed acknowledgment by team members
Answers
C.
Disseminating incident response procedures and requiring signed acknowledgment by team members
D.
Ensuring all team members understand information systems technology
Answers
D.
Ensuring all team members understand information systems technology
Suggested answer: A

Explanation:

Conducting periodic testing and incorporating lessons learned is the best way to improve the effectiveness of an incident response team. This allows the team to practice their response procedures, identify any gaps or weaknesses in their response, and learn from their mistakes. It also helps to keep the team's skills sharp and up-to-date.The lessons learned from these tests can then be used to improve the team's procedures and performance12. While understanding information systems technology, disseminating incident response procedures, and publishing KPI metrics can contribute to the effectiveness of the team, they do not provide the same level of continuous improvement as periodic testing and learning from experience.

asked 18/09/2024
Kushantha Gunawardana
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