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Question 77 - CRISC discussion

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Which of the following is the MOST important key performance indicator (KPI) to establish in the service level agreement (SLA) for an outsourced data center?

A.
Percentage of systems included in recovery processes
Answers
A.
Percentage of systems included in recovery processes
B.
Number of key systems hosted
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B.
Number of key systems hosted
C.
Average response time to resolve system incidents
Answers
C.
Average response time to resolve system incidents
D.
Percentage of system availability
Answers
D.
Percentage of system availability
Suggested answer: C
asked 18/09/2024
Ben Clark
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