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Question 320 - CCSP discussion

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Which component of ITIL pertains to planning, coordinating, executing, and validating changes and rollouts to production environments?

A.
Release management
Answers
A.
Release management
B.
Availability management
Answers
B.
Availability management
C.
Problem management
Answers
C.
Problem management
D.
Change management
Answers
D.
Change management
Suggested answer: A

Explanation:

Release management involves planning, coordinating, executing, and validating changes and rollouts to the production environment. Change management is a higher-level component than release management and also involves stakeholder and management approval, rather than specifically focusing the actual release itself. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.

asked 18/09/2024
Ian Wilson
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