Which of the following are distinguishing characteristics of a managed service provider?

Question

Arkadius Thoma · Accepted Answer

Be able to remotely monitor and manage objects for the customer and proactively maintain these objects under management.

Arkadius Thoma · Answer

Have some form of a help desk but no NOC.

Arkadius Thoma · Answer

Be able to remotely monitor and manage objects for the customer and reactively maintain these objects under management.

Arkadius Thoma · Answer

Have some form of a NOC but no help desk.

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