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Question 51 - AIF-C01 discussion
A company is building a large language model (LLM) question answering chatbot. The company wants to decrease the number of actions call center employees need to take to respond to customer questions.
Which business objective should the company use to evaluate the effect of the LLM chatbot?
A.
Website engagement rate
B.
Average call duration
C.
Corporate social responsibility
D.
Regulatory compliance
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