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Question 63 - PCDRA discussion

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When selecting multiple Incidents at a time, what options are available from the menu when a user right-clicks the incidents? (Choose two.)

A.
Assign incidents to an analyst in bulk.
Answers
A.
Assign incidents to an analyst in bulk.
B.
Change the status of multiple incidents.
Answers
B.
Change the status of multiple incidents.
C.
Investigate several Incidents at once.
Answers
C.
Investigate several Incidents at once.
D.
Delete the selected Incidents.
Answers
D.
Delete the selected Incidents.
Suggested answer: A, B

Explanation:

When selecting multiple incidents at a time, the options that are available from the menu when a user right-clicks the incidents are: Assign incidents to an analyst in bulk and Change the status of multiple incidents. These options allow the user to perform bulk actions on the selected incidents, such as assigning them to a specific analyst or changing their status to open, in progress, resolved, or closed. These options can help the user to manage and prioritize the incidents more efficiently and effectively. To use these options, the user needs to select the incidents from the incident table, right-click on them, and choose the desired option from the menu.The user can also use keyboard shortcuts to perform these actions, such as Ctrl+A to select all incidents, Ctrl+Shift+A to assign incidents to an analyst, and Ctrl+Shift+S to change the status of incidents12

Assign Incidents to an Analyst in Bulk

Change the Status of Multiple Incidents

asked 23/09/2024
Reselan Govender
33 questions
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