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Question 65 - PCSAE discussion

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An engineer would like to change an incident’s SLA according to the severity field changes. How can the engineer achieve this task?

A.
Use a field trigger script
Answers
A.
Use a field trigger script
B.
Use a field display script
Answers
B.
Use a field display script
C.
Create a job that queries for incident severity changes
Answers
C.
Create a job that queries for incident severity changes
D.
Change the SLA manually every time the severity changes
Answers
D.
Change the SLA manually every time the severity changes
Suggested answer: A

Explanation:

Reference: https://xsoar.pan.dev/docs/incidents/incident-fields

asked 23/09/2024
Nguyen Tan Hung
49 questions
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