An administrator has noticed that an incident fetch has failed, causing several internal workflows to be backed up. The administrator would like to receive notifications the next time the incident fetch fails.
How can they achieve this?

Question

An administrator has noticed that an incident fetch has failed, causing several internal workflows to be backed up. The administrator would like to receive notifications the next time the incident fetch fails.

How can they achieve this?

Jordan Pfingsten · Accepted Answer

Create a new integration that monitors the incident fetch and sends an email if the fetch fails.

Jordan Pfingsten · Answer

Create a custom playbook that sends an email each time the fetch fails.

Jordan Pfingsten · Answer

Schedule a job that runs and monitors incidents in XSOAR that will send an email if there are no new incidents.

Jordan Pfingsten · Answer

Add a server config to notify when incident fetch fails.

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