What happens if both a Classifier and Incident Type are configured in an integration instance's settings?

Question

Nicholas Johnson · Accepted Answer

Both the Classifier and Incident Type will classify incoming incidents.

Nicholas Johnson · Answer

The administrator will receive a notification that there is both a Classifier and Incident Type set for that integration instance.

Nicholas Johnson · Answer

The Incident Type will be ignored, and incoming incidents will be classified according to the Classifier.

Nicholas Johnson · Answer

The Classifier will be ignored, and incoming incidents will be classified according to the Incident Type.

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