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Question 112 - Certified Heroku Architecture Designer discussion
Universal Containers (UC) wants to better understand their service business and Field Service Technician teams' schedules. A Consultant suggested UC start toforecast and plan.
Which two abilities does forecasting and planning provide? (Choose two )
A.
More accurately assign Work Orders based on skills.
B.
Proactively adjust to demand fluctuations.
C.
Proactively adjust Service Contracts
D.
More consistently meet customer response times
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