What is Vlocity Guided Selling used for? (Choose FOUR)
Note: This question displayed answer options in random order when taking this Test.
For customers and partners who can self-order

Question

What is Vlocity Guided Selling used for? (Choose FOUR)Note: This question displayed answer options in random order when taking this Test.For customers and partners who can self-order

Pedram Habibi · Accepted Answer

To reduce average call handling time and agent training

Pedram Habibi · Accepted Answer

To provide a better customer experience

Pedram Habibi · Accepted Answer

To replace the regular Vlocity Cart for order capture

Pedram Habibi · Accepted Answer

To include helpful instructions for agents

Pedram Habibi · Answer

To use functions not foundwith the Vlocity Cart for order capture

Pedram Habibi · Answer

To train agents in selling processes before they use the regular Vlocity Cart

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