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Question 140 - Certified Platform App Builder discussion

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DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked.

What automation tool should the app builder recommend?

A.
Quick action
Answers
A.
Quick action
B.
Approval process
Answers
B.
Approval process
C.
Validation rule
Answers
C.
Validation rule
D.
Workflow rule
Answers
D.
Workflow rule
Suggested answer: D

Explanation:

The app builder should recommend a workflow rule to automate this process. A workflow rule is a type of automation tool that can execute actions based on certain criteria. In this case, the workflow rule can have a criterion that evaluates if the DoNotCall checkbox is checked on a Contact record, and then execute a field update action that sets the Phone field to null. Option A, B, and C are not automation tools that can perform this task.

asked 23/09/2024
Paul Macinic
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