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Question 164 - Certified Platform App Builder discussion
The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.
Which two automation processes should be used to accomplish this?
Choose 2 answers
A.
Escalation rules
B.
Flow Builder
C.
Process Builder
D.
Scheduled Apex
Your answer:
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Jacques Lesteven
Edited 10 days ago
Voted B, C
my answer
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