A consultant is working with a credit card company that needs help with ongoing fraudulent transactions. The company provides a representative sample dataset for the consultant to analyze in Einstein Discovery. The story's initial assessment shows that a third-party payment app is the source of these fraudulent transactions. However, the company rejects this assessment outcome, stating they have not had a partnership with this payment app long enough for it to be a concern.
What is the recommended next step to improve the story outcome?

Question

A consultant is working with a credit card company that needs help with ongoing fraudulent transactions. The company provides a representative sample dataset for the consultant to analyze in Einstein Discovery. The story's initial assessment shows that a third-party payment app is the source of these fraudulent transactions. However, the company rejects this assessment outcome, stating they have not had a partnership with this payment app long enough for it to be a concern.

What is the recommended next step to improve the story outcome?

Frederik Pardon · Accepted Answer

Explain to the company that the story has returned unbiased results and the initial assessment is accurate.

Frederik Pardon · Answer

Make adjustments to the story to better demonstrate that the third-party payment app is the culprit.

Frederik Pardon · Answer

Use the credit card company's domain knowledge and exclude the third-party payment app from the story.

Frederik Pardon · Answer

Ask the credit card company for a more comprehensive dataset to analyze.

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