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Question 159 - ICBB discussion

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Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

A.
Lost Customer Loyalty
Answers
A.
Lost Customer Loyalty
B.
Returns
Answers
B.
Returns
C.
Time Value of Money
Answers
C.
Time Value of Money
D.
Late Delivery
Answers
D.
Late Delivery
Suggested answer: B
asked 23/09/2024
Ronald DeCastro
32 questions
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