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Question 322 - ICBB discussion

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What is meant by 'Critical to Quality'?

A.
Non-essential qualities of a product or service
Answers
A.
Non-essential qualities of a product or service
B.
The customers' most desired aspects of a product or service
Answers
B.
The customers' most desired aspects of a product or service
C.
The specific actions taken to satisfy the customers' needs
Answers
C.
The specific actions taken to satisfy the customers' needs
D.
The aspects of a product or service that are not cherished by the customers
Answers
D.
The aspects of a product or service that are not cherished by the customers
Suggested answer: B
asked 23/09/2024
Benito Gonzalez
36 questions
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