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Question 367 - ICBB discussion

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Quick response to customer complaints is an example of ______________.

A.
External failure costs
Answers
A.
External failure costs
B.
Appraisal costs
Answers
B.
Appraisal costs
C.
Internal failure costs
Answers
C.
Internal failure costs
D.
Preventive costs
Answers
D.
Preventive costs
Suggested answer: A
asked 23/09/2024
Tyler Henderson
35 questions
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