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Question 226 - AI-102 discussion

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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You have a chatbot that uses question answering in Azure Cognitive Service for Language

Users report that the responses of the chatbot lark formality when answering spurious questions

You need to ensure that the chatbot provides formal responses to spurious questions.

Solution: From Language Studio, you remove all the chit-chat question and answer pairs, and then retrain and republish the model

Does this meet the goal?

A.
Yes
Answers
A.
Yes
B.
No
Answers
B.
No
Suggested answer: B

Explanation:

Removing all the chit-chat question and answer pairs from the project will not ensure that the chatbot provides formal responses to spurious questions. It will only make the chatbot unable to handle any chit-chat scenarios, which may result in a poor user experience and a loss of engagement. Instead, you should choose a chit-chat personality that matches the tone and style of your chatbot, such as Professional or Caring.You can also edit the chit-chat questions and answers to suit your specific needs, or add new ones that are not in the predefined data set12. This way, you can ensure that the chatbot responds appropriately to spurious questions, while still maintaining a conversational and engaging interaction with the user.

asked 26/09/2024
Audrey Buan
32 questions
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