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Question 58 - CLO-002 discussion

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A vendor stipulates it will provide incident response within two hours of a severity level A incident.

Which of the following does this describe?

A.
Maintenance agreement
Answers
A.
Maintenance agreement
B.
Managed service agreement
Answers
B.
Managed service agreement
C.
Operating level agreement
Answers
C.
Operating level agreement
D.
Service level agreement
Answers
D.
Service level agreement
Suggested answer: D
asked 02/10/2024
Juan Pablo Mateos Ornelas
46 questions
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